Toonimo for Oracle CX Cloud
Learn the multifaceted Oracle CX Cloud quickly - maximize your CRM investment with guided sales, marketing, and service workflows.
Unlock the full potential of Oracle CX Cloud
Oracle CX Cloud combines sales, marketing automation, service, and commerce into a unified customer experience platform. Toonimo helps sales teams navigate opportunity management, marketers configure cross-channel campaigns, and service agents work through case resolution - all with in-app guidance. With Toonimo, organizations see higher CRM adoption rates, cleaner data, and faster ramp time for new team members joining the Oracle CX ecosystem.
- Gain insights and increase Oracle CRM user adoption
- Increase transparency across the sales organization
- Orchestrate smart, cross-channel marketing for B2B and B2C
- Build modern customer experiences on a powerful platform
- Unleash the power of CX with industry-specific solutions
- Maximize revenue potential and expedite your sales cycle
- Boost data integrity and sales forecasting
See Toonimo in Action on Oracle CX Cloud
Watch how Toonimo guides users through Oracle CX Cloud with real-time audio-visual walkthroughs.
Use Cases for Oracle CX Cloud
Discover how Toonimo helps organizations get the most out of Oracle CX Cloud.
Employee Onboarding
Accelerate Oracle CX Cloud adoption for sales and marketing teams with guided onboarding.
Learn moreEnterprise Software Training
Train users on Oracle Sales, Marketing, and Service Cloud with interactive guidance.
Learn moreCustomer Self-Service
Enable customer self-service through guided Oracle CX portals and knowledge bases.
Learn moreHow it works
Install
Add a single JavaScript snippet to your Oracle CX Cloud instance - no backend changes required.
Create
Use the WYSIWYG editor to build walkthroughs by pointing and clicking on your live application.
Guide
Users receive personalized, real-time guidance with audio, text bubbles, and visual cues.
Toonimo goes beyond step-by-step guidance
A complete digital adoption suite that works inside Oracle CX Cloud.
Walkthroughs
Multipage, audio-visual guides that walk users through any workflow.
Surveys
In-app feedback collection to understand user sentiment and needs.
IVR
Interactive voice response for automated phone-based self-service.
Accessibility Widget
WCAG-compliant overlay ensuring every user can complete tasks.
Analytics & Insights
Track engagement, completion rates, and user behavior across workflows.
RPA
Automate repetitive tasks and reduce manual data entry errors.
Chat / Voicebots
AI-powered assistants that answer questions and trigger walkthroughs.
Knowledge Base
Searchable self-service portal with walkthroughs, FAQs, and guides.
Related platforms
Disclaimer
All product names and trademarks associated with Oracle CX Cloud®, including the signature registered trademark name belong to Oracle CX Cloud®. Toonimo is not in any way affiliated with Oracle CX Cloud®, and no materials belonging to Toonimo are endorsed or sponsored by Oracle CX Cloud®. Any usage of the registered trademark material of Oracle CX Cloud® appearing in the aforementioned content is by no means reflective of a working business partnership, an endorsement, or a recommendation between Toonimo and Oracle CX Cloud®.
Ready to transform your Oracle CX Cloud experience?
See how Toonimo can drive Oracle CX Cloud adoption across your organization.
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