Benefits of Toonimo

Why Toonimo Products TOONIMO PRODUCTS Walkthroughs Surveys IVR Accessibility Widget Analytics & Insights RPA Chatbot Knowledge Base Desktop Application Support Mobile Native App Support FEATURES Product Features Editor Testing & Optimization Reporting Management Setup Managed Service Supported Platforms Solutions HCM Workday® Sap Success Factors® Oracle Cloud HCM® CRM Salesforce® Microsoft Dynamics® Oracle CX Cloud® ServiceNow® ERP SAP S4/HANA® Infor® Oracle Cloud ERP® NetSuite® Sage® Others SAP Concur® SAP Ariba® Deltek® Sharepoint® Kronos® Coupa® Pega® For Customer Facing Financial Services Telecommunications Insurance Utility Providers For Public Sector CentralSquare EnerGov OpenGov Live Demos For Customer Support – Form Fill Personalized Bill Overview Pricing Company About Us Resources Our Blog Partners Media FAQ Careers Contact Us Login Request A Demo Benefits Toonimo maximizes and accelerates the impact of your digital transformation strategy with all of your digital assets. Accelerate Employee Training Customer Support Reduction User Onboarding Change Management Conversion Improvement Accelerate Employee Training Train and onboard your users easily and effectively with a step-by-step digital walkthrough Employee Training is Effective When it’s Simple and Engaging Train and onboard your new employees with a personalized, interactive online training program. Increase your team and employee productivity and lower your training costs Audio-Visual Walkthroughs Classic Text Bubble Powerful Search Menu SaaS | Private-Cloud | On-Premise Add an interactive audio-visual training explanation for your team Build interactive step-by-step classic text bubble walkthroughs Let your users browse through the different walkthroughs and select the walkthrough they want to initiate Choose your preferred installation model that fits your standards and regulations. Toonimo supports multiple implementation options such as SaaS, Private-Cloud, Self-Hosted, On-Premise. Cut Your Valuable Training Time and Reduce Costs Transform your face-to-face corporate training to online corporate training, while cutting training costs. Build an internal online training knowledge base Shorten Training Times Replace Instructors in Digital Walkthroughs Self-Help Approach Allow your employees to access all the online training guides when and where they want to Replace expensive face-to-face corporate instructors with cost-effective interactive walkthroughs Allow your employees to learn at their own pace with the self-help approach Create and Manage Your Online Training Program With Toonimo’s intuitive editor, you can easily create, edit, and publish an online training program for each employee or team within seconds WYSIWYG Editor Customize Your Training Program Custom JavaScript Launchers The editor doesn’t require any technical skills and includes a script management tool, drag and drop design elements, and an easy-to-use dashboard Build a customized training program for each team or employee, based on personal preferences Add your own customized JavaScript launchers Measure and Analyze Your Training Program Get online training program status and feedback at every level. You can access aggregated analytics within every custom training program, with each training walkthrough Comprehensive Analytics Dashboard Engagement Metrics Goal Set Up & Tracking Gain access to a suite of analytics and reports Moderate key metrics relating to visitors and conversions Easily track user activity Reduce Customer Support Costs Increase revenue and proactively support your users, while encouraging self-service Start Proactively Supporting Your Customers Toonimo’s innovative digital overlay provides guidance through all websites and online processes. Add an interactive support layer to all your website’s touch points, including registration forms, bill paying, service explanations, and more. Reduce Support Requests Increase Sales & Conversions Improve Customer Experience & Enhance Loyalty Reduce your incoming support requests by adding an interactive step-by- step walkthrough Increase revenue by improving your website’s conversion rate. Simplify problem resolution for your customers and drive up the company’s profits Increase Your Customer Satisfaction & Boost Sales High customer satisfaction rates translate into a profitable business. Extend your customer support approach with an authentic human voice and powerful knowledge base that your customers will love to use. Improve Your CES Increase Your CSAT Improve Your NPS Score Reduce your CES score with the help of our powerful interactive step-by-step digital walkthroughs Increase CSAT and build customer loyalty with an interactive step-by-step walkthrough Improve your NPS score by making customers happier with the self-service approach Seamlessly Create and Edit Digital Walkthroughs Toonimo’s intuitive editor allows you to create, edit and publish personalized digital walkthroughs with no technical skills required. WYSIWYG Editor Customize Your Training Program Custom JavaScript Launchers The editor doesn’t require any technical skills and includes a script management tool, drag-and-drop design elements and an easy-to-use dashboard. Guide users to a certain walkthrough you want completed Add your own customized JavaScript launchers Measure and Analyze Your Training Program Get online training program status and feedback at every level. You can access aggregated analytics within every custom training program, with each training walkthrough Comprehensive Analytics Dashboard Engagement Metrics Goal Set Up & Tracking Gain access to a suite of analytics and reports Moderate key metrics relating to visitors and conversions Easily track user activity Onboard New Users Easily Improve your users’ and customers’ onboarding experience with interactive guided digital walkthroughs Introduce Your Product with Step-By-Step Guidance Tailored to work on any browser and any device, Toonimo’s digital walkthroughs offer focused guidance for new and returning users and customers Audio-Visual Walkthroughs Interactive Product Tour Highlight New Features The only platform that explains your product with a real, human voice Introduce your product with step-by-step interactive tours Promote new product features and drive users to take action Simplify the Product Experience Toonimo’s powerful platform allows product teams to highlight their products, proactively support their users, and streamline the entire onboarding process Powerful Search Menu Onboarding Program by Persona Validation Path Let your users browse through the different walkthroughs and select the walkthrough they want to initiate Show each user different sets of walkthroughs, depending on their company and role Guide users to a certain walkthrough you want completed Seamlessly Create and Edit Digital Walkthroughs WYSIWYG Editor Customize Your Training Program Custom JavaScript Launchers The editor doesn’t require any technical skills and includes a script management tool, drag-and-drop design elements and an easy-to-use dashboard. Guide users to a certain walkthrough you want completed Add your own customized JavaScript launchers Toonimo’s intuitive editor allows you to create, edit and publish personalized digital walkthroughs with no technical skills required. Measure and Analyze Your Training Program Get online training program status and feedback at every level. You can access aggregated analytics within every custom training program, with each training walkthrough Comprehensive Analytics Dashboard Engagement Metrics Goal Set Up & Tracking Gain access to a suite of analytics and reports Moderate key metrics relating to visitors and conversions Easily track user activity Change Management Successfully Toonimo streamlines the change management process by reducing risks and employee confusion while delivering safe and smooth software migration Automate and Streamline Your Software Migration Process Toonimo perso