Toonimo for Education

Guide students through enrollment, onboarding, and LMS platforms while training staff on back-end systems in real time.

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Industries

Education

Faster student onboarding

challenges we solve

Slow student enrollment and complex application processes

Low adoption of digital learning platforms like Moodle

Multilingual student populations requiring localized support

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LMS adoption increase

Typical client outcomes

46%Student Onboarding Time

57%LMS Adoption Rate

26%Admin Support Requests

5.4%Enrollment Completion

87%User Satisfaction

46%Student Onboarding Time

57%LMS Adoption Rate

26%Admin Support Requests

5.4%Enrollment Completion

87%User Satisfaction

*Data compiled from a sample of 50 clients that avg 2,500 users or more per application

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How Toonimo helps Education

Toonimo offers an innovative solution to the customer service and onboarding function. The Toonimo solution streamlines the process to make onboarding of new students and screening of candidates simpler and more efficient. The software utilizes the most sophisticated audio-visual walkthroughs to create an engaging and personal experience for new and existing students. It assists in the processing of all manner of academic requests. The step-by-step walkthrough offers real-time support to students without redirecting them through a bureaucratic morass. Toonimo offers a real human voiced solution that understands the nature of student queries and reacts in real time.

Education challenges we solve

Common digital adoption pain points in education - and how Toonimo addresses each one.

In Line with Millennials' Expectations

Upgraded internal communications systems and support functionality meets the needs of tech-savvy students.

Complex and Confusing Online Experience

Enrollment and administrative portals overwhelm students.

Limited Self-Service Features

Students want immediate answers without navigating bureaucracy.

How Toonimo helps

Step-by-step walkthroughs for student enrollment and course registration

Audio-visual guidance on Moodle and LMS platforms with multi-language support

Geolocation-based language targeting for international students

Knowledge base with searchable walkthroughs for self-service student support

Common use cases in Education

Toonimo addresses these scenarios across your education operations.

Backend systemsFaculty trainingStudent enrollmentApplication form fillingPortal onboardingIntranet communicationsLogin area

Expected results

50%

Faster student onboarding

LMS adoption increase

40%

Reduction in admin support requests

Frequently asked questions

How can Toonimo help with the above challenges?

How can Toonimo help my institute with the Moodle learning platform?

Toonimo's solution has been crafted to fully support and onboard new and existing students with the Moodle platform. It does so in real time, courtesy of an innovative knowledge base search bar. Here, students will be able to source all the information they require, with interactive walkthroughs that understand the student's concerns.

Does Toonimo support multi-language functionality?

Toonimo's audio-visual walkthrough offers support across all languages, dialects, and accents. Further, Toonimo's text bubble walkthroughs support all written languages. For market segmentation purposes, Toonimo accurately detects which country your visitors are located in (with geolocation targeting) and targets visitors in the most appropriate language.

Could I deliver a personal message for every user?

Toonimo allows for personalized messages to be delivered for logged-in users or for new users. This bridges the gap between the support function and the user by making it a more personal experience, thereby driving up brand loyalty.

Does Toonimo's solution involve technical resources from my IT Division?

The Toonimo implementation process is easy. Simply copy and paste a single JavaScript code line into your webpage and you're done. No technical skills needed.

Ready to transform education?

See how Toonimo can drive digital adoption in your education organization.

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