Among the various marketing metrics that require monitoring and reduction, one stands out as crucial...
Sales professionals rely on sales tools to enhance their efficiency and productivity, making them crucial...
Digital adoption has been growing at an unprecedented rate in recent years, and it shows no signs...
WalkMe and Pendo are two popular digital adoption platforms that are designed to help companies...
WalkMe is a digital adoption platform that offers a range of tools and features designed to simplify user...
In today's digital age, information technology (IT) plays a critical role in the successes of...
The goal of any digital entity such as a website or blog is to generate conversions. Traffic is...
While we argue about the importance of every new field in a lead capture, we go mad when we have legal obligations to get...
The field of eCommerce continues to grow as a major leader in retail revenue in the United States. According to...
Today’s data driven business environment requires a sharp focus on metrics. When it comes to the less measurable aspects of the e-commerce...
Toonimo is proud to announce that we have secured funding to deliver our vision of improving website...
For all aspects of digital marketing, split testing (aka A/B testing) is what of the most important methods of...
Many marketers spend significant time on acquiring new customers, while almost ignoring the...
Any online business has read the endless articles, blogs and interviews with leading conversion...
Since its infancy, businesses have measured site traffic solely based on page views. With time...
In the world on online marketing and e-commerce, marketing teams are constantly conducting...
Online marketing has changed over the years. Sites that focused on producing great content are now shifting to creating positive user navigation experiences.
Most companies find reducing the page loading time a simpler task. But, for some reason, miss...
Advertising during the Super Bowl enables a brand to engage with relevant audiences and...
The latest statistics on cart abandonment show a shocking 68.07% average. This makes shopping cart abandonment...
With companies like Amazon and Zappos setting the stage, online customer service expectations are more
For some of us in the tech world, when introducing a new product or feature in our business, we envision...
Customer life cycle is a term used to describe the progression of stages a customer goes through from considering a...
The internet is a very impersonal space. Sometimes being able to talk to your potential customers is all you...
The Internet is a busy place and full of distractions to derail your customers from keeping focus and following through...
Service based companies can save a lot on customer service expenses and improve their client experience by providing certain conveniences on their websites.
Experiential marketing immerses the consumer into an experience of your product by stimulating the senses through sight...
Toonimo is proud to share a customer success story, JVL Jewelry, which implemented the solution on its jewelry e-commerce site.
Research shows that if you don’t capture your visitor’s attention in 4 seconds or less, expect them to bounce...
While there are several marketing metrics that must be monitored and minimized, among the most important...
Companies today work on multiple marketing channels in order to promote their services and products. This includes both...
Today’s online world faces a challenge – adding a human element to the digital world. Companies do what they...
Marketers in the travel industry work with a slightly different crowd of people as travel-related companies sell experiences more than anything else...
It’s not hard for businesses to reflect on the reasons why automated help desks make sense – with...
Conversion rate managers, customer experience professionals and marketing managers understand the importance of effective...
Self-service. Whether it is the self-service lane at the gas station or grocery store or your ecommerce website...
Customers are first and foremost the lifeblood of any business operation. Without them, there is no business. Gauging...
Onboarding remains one of the most important components of the customer life-cycle. It doesn’t matter if...
The communication between an organization and its customers is pivotal to the customer experience. This is not a...
Businesses can differentiate themselves from one another by way of the customer experience. Several exciting innovations...
The digitization of companies is pervasive nowadays. If companies haven’t yet transitioned online, they are in the process...
When Implementing Salesforce or any other SaaS software into a company, there needs to be a balance. There is a need...
User onboarding is represented as the process that users go through when testing out a new product. Recent studies show...
Both WalkMe and Whatfix offer self-service tools for building online step-by-step walkthroughs. The differences between...
SAP Concur is an integrated cloud solution that allows management to manage employee spend however, whenever...
The number of enterprises that are using SharePoint slightly increase with every coming year and a select portion...
Many SaaS companies struggle with finding the right pricing model for their product. Given...
