How does Toonimo work?

Toonimo overlays your website or application with step-by-step animated guides, tooltips, and virtual assistants. You create guides in our editor and deploy them with a simple snippet.

Which platforms does Toonimo integrate with?

Toonimo works with Salesforce, SAP, Oracle, Workday, Microsoft Dynamics, ServiceNow, and many other enterprise platforms, as well as any custom website or web application.

Can I try Toonimo before buying?

Yes. Request a demo and we will set you up with a personalized trial. Enterprise plans can include a proof-of-concept tailored to your use case.

How does Toonimo help with AI transformation?

Toonimo guides employees through AI rollouts inside the applications they already use. It introduces copilots and new AI features at the moment of need, builds prompt fluency with guided practice and scored certifications, automates repetitive workflows with Shadow Agents and RPA, and reports on adoption and proficiency so you can prove the return.

Does Toonimo work with our existing AI tools?

Yes. Toonimo runs as an overlay on top of the web applications you already use, so it works alongside any AI assistant or copilot regardless of vendor, including in-house models. There is no back-end integration and no change to your AI stack.

Trusted by 100+ enterprises worldwide

Digital Adoption,Amplified by AI

Personalized step-by-step interactive guidance using patented voice, text-bubbles and visual cues to achieve the ultimate self-service experience across all channels.

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SOC 2 Compliant
30+ Languages
50+ Countries

Shadow agent

Learning your workflow

AJL

1
Observe
Watching workflow
2
Analyze
Correlating fields
3
Assist
Ghost-filling form
Active
4
Automate
Promoted to RPA

Detected pattern PDF → CRM · 73 instances

Promote

Chapter 1 / 10Autonomous Job Learning

Shadow Agents

Toonimo silently learns recurring workflows, then ghost-fills them - graduating to full RPA when ready.

Saved per user / week

8h↑

Observes user workflowsGhost-fills formsPromotes to RPA

Trusted By

How it works

Get started in three simple steps

Deploy Toonimo in minutes, create walkthroughs without code, and start guiding users in real time.

Install

Add a single JavaScript snippet to any web application. No backend changes, no deployment pipeline - live in minutes.

Create

Use the WYSIWYG editor to build walkthroughs by pointing and clicking on your live app. No code required.

Guide

Users receive personalized, real-time guidance with patented voice, text bubbles, and animated visual cues.

Products

One platform, every touchpoint

From guided walkthroughs to AI chatbots, Toonimo covers the full digital adoption lifecycle.

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Walkthroughs

Patented step-by-step voice + visual guidance that waits for the user to complete each action before proceeding.

Real-time audio guidance
Animated visual cues
Text bubble walkthroughs

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AI transformation

Turn your AI investment into everyday adoption

AI only pays off when people actually use it. Toonimo sits on top of the applications you already run - introducing new AI tools at the moment of need, building the skills to use them well, and automating the work that repeats.

Land AI rollouts without another town hall

In-app announcements and role-based walkthroughs introduce copilots, chatbots, and new AI features beside the live UI, so people learn why AI arrived and how their work changes.

Build prompt fluency in the flow of work

Reusable prompt templates, guided practice, and scored certifications teach employees to ask better questions and verify answers inside the tools they already use.

Hand the repetitive work to agents

Shadow Agents learn the workflows people repeat, then ghost-fill them and graduate to full RPA - completed hands-free, with an audit trail and no back-end integration.

Prove readiness and return

Per-user analytics, completion records, and skill-gap heatmaps show where AI enablement is landing, where it isn't, and what it returns - under SOC 2 controls.

Live on day one of your AI rollout
Works with any AI vendor or in-house model
SOC 2 · GDPR · 30+ languages

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By the numbers

Proven enterprise results

Measurable impact across onboarding, support, and adoption metrics.

50%

Average reduction in support tickets

2-3x

Faster adoption of new AI tools

35%

Faster user onboarding

90days

Average time to measurable ROI

Testimonials

Trusted by enterprise leaders

Toonimo explains Telus' online bill with a real human voice and interactive visual cues. While explaining the bill itself, thus reducing the support cost.

Vice President C&IS Digital

TELUS

Toonimo is guiding the users in receiving government benefits when it comes to subsidized cell phones. Making sure the experience is quick and easy to complete.

Vice President C&IS Digital

Q-Link Wireless

Toonimo guides the users within a certain area in the funnel to make sure they are able to sign up correctly. While explaining the page itself, thus increasing the conversions rate and customer loyalty.

Vice President C&IS Digital

Orange

Using human voice and live graphics, Toonimo has made our online self-service much more intuitive and simple while reducing our support load. We're very pleased with the results of our partnership.

Vice President C&IS Digital

Groupon

Toonimo's outstanding professional services managers have been instrumental in streamlining our ability to implement Toonimo on our in-house IIP investor tool. Response times have been quick, efficient and have allowed our team to spend time on other important tasks.

Vice President C&IS Digital

Northern Trust

Integrations

Works with your enterprise stack

Toonimo integrates with the platforms your team already uses - deploy on any web-based application.

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Ready to boost conversions?

Join organizations using Toonimo to guide users and reduce support costs.

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FAQ

Frequently asked questions

Toonimo is a digital adoption and on-site guidance platform that helps businesses increase conversions and reduce support costs through animated guides, virtual assistants, and personalized onboarding.