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Toonimo Products

Walkthroughs

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Surveys

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IVR

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Analytics & Insights

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RPA

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Voice & Chat bots

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Knowledge Base

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Walkthroughs

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IVR

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RPA

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Chat & Voicebots

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Desktop Application Support

Mobile Native App Support

Toonimo Benefits

SIMPLIFY USER TRAINING &
ONBOARDING PROCESSES

Drive increased training and adoption across all digital channels with interactive audio-visual and text bubble walkthroughs

REDUCE TRAINING &
ONBOARDING COSTS

Deliver an intuitive self-service experience and reduce onboarding times with increased efficiency

INCREASE SALES &
CONVERSIONS

Guide your website visitors to actionable conversions with an in-store service oriented approach

Time to onboard
44%
Live Training Requests
17%
User Adoption
53%
User satisfaction rating
83%
Live Training Hours
42%
Time to onboard
51%
Live Training Requests
21%
User Adoption
64%
User satisfaction rating
94%
Live Training Hours
55%
Time to onboard
46%
Live Training Requests
26%
User Adoption
57%
User satisfaction rating
87%
Live Training Hours
38%
Time to onboard
58%
Live Training Requests
21%
User Adoption
69%
User satisfaction rating
89%
Live Training Hours
44%
Time to onboard
54%
Live Training Requests
31%
User Adoption
47%
User satisfaction rating
93%
Live Training Hours
55%
Time to onboard
48%
Live Training Requests
22%
User Adoption
59%
User satisfaction rating
89%
Live Training Hours
49%

Sample Internal Applications

Demo Examples

Integrations

Testimonials

“Toonimo explains Telus' online bill with a real human voice and interactive visual cues. While explaining the bill itself, thus reducing the support cost. ”

  • MANDIE ALLIETTA,

    Vice President C&IS Digital

    TELUS

"Toonimo is guiding the users in receiving government benefits when it comes to subsidized cell phones. Making sure the experience is quick and easy to complete.”

  • Amy Miller,

    Vice President C&IS Digital

    Q-Link Wireless

"Toonimo guides the users within a certain area in the funnel to make sure they are able to sign up correctly. While explaining the page itself, thus increasing the conversions rate and customer loyalty.”

  • Amy Miller,

    Vice President C&IS Digital

    Orange

“Using human voice and live graphics, Toonimo has made our online self-service much more intuitive and simple while reducing our support load. We’re very pleased with the results of our partnership. ”

  • MANDIE ALLIETTA,

    Vice President C&IS Digital

    GROUPON

"Toonimo’s outstanding professional services managers have been instrumental in streamlining our ability to implement Toonimo on our in-house IIP investor tool. Response times have been quick, efficient and have allowed our team to spend time on other important tasks. Custom feature requests have given our first time users a true onboarding experience with custom modals that personalize their ability to pick and choose what type of walkthrough content they want to engage with.”

  • Amy Miller,

    Vice President C&IS Digital

    Northern Trust