Toonimo’s innovative solution adds real human voiced explanation for complex “Touch Points”. The solution successfully onboards new users with interactive walkthroughs to create a positive and immersive experience.
Yes, Toonimo can identify a log in user by his name or a random user and personalized a message him according to the client’s request.
Toonimo’s Audio-Visual guidance product supports all languages and all dialects and accents, Toonimo’s Text bubbles walkthroughs also supports all written languages.
For segmentation purposes, Toonimo detects which country your visitors are situated (GEO Location) and can target your visitors with the most appropriate language.
Toonimo encourage and drive users to solve problems by themselves by adding self service capabilities, we also adding a walkthroughs knowledge base search bar for the user before initiating a chat or phone call