Reduce Customer Support Costs

Start Proactively Supporting Your Customers

Toonimo’s innovative digital overlay provides guidance through all websites and online processes. Add an interactive support layer to all your website’s touch points, including registration forms, bill paying, service explanations, and more.

Reduce your incoming support requests by adding an interactive step-by- step walkthrough

Increase revenue by improving your website’s conversion rate.

Simplify problem resolution for your customers and drive up the company’s profits

Interactive Demo

Increase Your Customer Satisfaction & Boost Sales

High customer satisfaction rates translate into a profitable business. Extend your customer
support approach with an authentic human voice and powerful knowledge base that your
customers will love to use.

Reduce your CES score with the help of our powerful interactive step-by-step digital walkthroughs

Increase CSAT and build customer loyalty with an interactive step-by-step walkthrough

Improve your NPS score by making customers happier with the self-service approach

Interactive Demo

Seamlessly Create and Edit Digital Walkthroughs

Toonimo’s intuitive editor allows you to create, edit and publish personalized digital walkthroughs with no technical skills required.

The editor doesn’t require any technical skills and includes a script management tool, drag-and-drop design elements and an easy-to-use dashboard.

Guide users to a certain walkthrough you want completed

Add your own customized JavaScript launchers

Measure and Analyze Your Digital Walkthroughs

Get performance data and insights at every level. Within every client’s personal dashboard, you are able to examine aggregated analytics for every individual walkthrough.

Gain access to a suite of analytics and reports

Moderate key metrics relating to visitors and conversions

Easily track user activity

REQUEST A DEMO

See Toonimo in Action

Demo For Customer Onboarding

Demo For Training

Demo For Product Explanation

Demo for Customer Support - Billing

Demo for Customer Support - Form Fill

Customer Success

Scott Axcell

VP Marketing at Bankrate Insurance

" A few things stood out from our initial conversations with Toonimo. this was an innovative solution, which required very little work on our end and seemed cost effective from the get go "

see case study

Jose Salazar

COO, JVL

" Thanks to Toonimo we can help our visitors navigate the site more easily and have experienced a tremendous increase in conversions and reduction in customer support costs. "