Businesses today are looking to simplify their user experience both internally and externally. Whether it is delivering self-service to drive training and onboarding or to improve customer satisfaction, the platform you choose will determine the success of your operations.
Toonimo’s audio-visual guidance platform allows companies to transform the way they encourage employee training and user onboarding. Our platform includes everything a company can use to streamline user processes.
WalkMe is a digital adoption platform that engages users. WalkMe is a powerful solution to simplify user experience, but what it excels in service, it lacks in design and functionality.
What sets us apart from others
Toonimo is the only onboarding and training solution that uses a combination of interactive audio-visual walkthroughs. You can guide your users with a real human voice or classic step-by-step text bubbles.
Toonimo features a strong professional services team. Every Toonimo client will be assigned to a professional success manager and receives complete support services, from building the walk-throughs for you to adjusting and modifying product features for your platform.
|1. Contextual Guides - Users are guided through walkthroughs with step-by-step text bubbles||✓||✓||✓|
|2. Rich Media Effects - Implement shapes, like arrows and circles, to point out what you want to show users||✓||✕||✕|
|3. Audio Walkthrough - Guide users audibly with a real human voice that talks users through a walkthrough||✓||✕||✕|
|4. Search Menu/Help Widget - Add a widget on your web page so users can access walkthroughs on-demand||✓||✓||✓|
|5. Support All Browsers - Access walkthroughs with all browsers, such as Chrome, Firefox, IE, and more||✓||✓||✕|
|6. A/B Testing - Create different versions of walkthroughs and use analytics to determine which one works best||✓||✓||✕|
|7. Multi-Language Support - Create walkthroughs in many different languages.||✓||✓||✓|
|8. Mobile Web App - Users can access walkthroughs that are optimized to work on most mobile browsers||✓||✓||✕|
|10. Self-Service Editor - Create your own walkthroughs with a simple editor that requires no coding experience||✓||✓||✓|
Watch our LIVE demos
Using human voice and live graphics, Toonimo has made our online self-service much more intuitive and simple while reducing our support load. We’re very pleased with the results of our partnership.
A few things stood out from our initial conversations with Toonimo. this was an innovative solution, which required very little work on our end and seemed cost effective from the get go
VP Marketing at Bankrate Insurance
Thanks to Toonimo we can help our visitors navigate the site more easily and have experienced a tremendous increase in conversions and reduction in customer support costs.
it’s one of the most powerful onboarding tools in my arsenal. It not only helps me with onboarding and training times, it also ensures continuous learning & knowledge retention.