Toonimo's Blog

A Blog About Conversion, User Onboarding and Training

Powerful Tools for Salesforce Admin
by Toonimo Aug 30, 2016
Novel Ways to Enhance the Daily Tasks of Salesforce Admin User training is an integral component of an effective Salesforce training re
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5 Reasons Why Customers LOVE Automated Help Desks
by Toonimo May 16, 2016
  It’s not hard for businesses to reflect on the reasons why automated help desks make sense – with the main reasons being,
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Top 5 Tips for Digital Leaders in Online Travel
by Toonimo Apr 13, 2016
Marketers in the travel industry work with a slightly different crowd of people as travel-related companies sell experiences more than
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How to Reduce Customer Support Costs
by Toonimo Feb 06, 2016
First, let's talk about the importance of customer service. Investing in customer support is a no-brainer, as it has a direct impact o
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5 Reasons to Humanize Your Digital Channel
by Toonimo Nov 26, 2015
Let’s start out by discussing what humanizing your digital channel really means.  The digital world has made it easy to access info
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How to Deliver a Consistent Message Across All Marketing Channels
by Toonimo Jun 22, 2015
Companies today work on multiple marketing channels in order to promote their services and products. This includes both online and off
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